Initial payments are non-refundable
1. Your initial payment holds your guiding slot with our team.
The initial payment towards your trip reserves a guides time, or your place on a group tour, affecting a place or guide availability for others. Therefore, it is not a retainer or deposit. By paying the initial payment you confirm that you fully understand this is a non-refundable payment to hold your guiding dates/place on a tour with a brand of Gatsby Travel Ltd.
You confirm you understand and agree that Gatsby Travel's team will not book or advertise one of their guides availability at that time. In the case of group tours, they will will reduce the no. of available places, and so reducing the potential for other clients to join the trip or book a guide.
If you the client cancels the trip or fails to attend on the arranged Trip Date, for any reason, this initial payment will not be returned to the you.
If you cancel, Gatsby Travel shall suffer losses that are difficult to ascertain.
As such, you agree that, in the event of cancelation by yourself, you agree this initial payment shall be forfeited by yourself and paid to Gatsby Travel as liquidated damages, not as a penalty.
You, the client, and Gatsby Travel agree that such amount is reasonable and fair.